What personal information we collect
In the course of using the Site, you may choose to provide us with certain information to join an e-mail list, request information about eLumin or our products, order a product, submit feedback or ideas, comment on a blog post, or otherwise contact us. This information may include your name, organization, e-mail address, phone number, contact preferences, payment details, and other items.
The Site is a general audience website. Children under the age of 13 should not provide any information to us unless authorized to do so by a parent. If we learn that we have collected the personal information of a child under 13 (or equivalent minimum age depending on jurisdiction) without parent permission, we will take steps to delete the information as soon as possible.
How we use your personal information
How to access and control your information
You may opt out of any future communication from us at any time. E-mail newsletters include instructions for how to opt out of future e-mail communications. In addition, you can contact us at email@example.com at any time to:
Your web browser may allow you to disable cookies. If you choose to do so, please note that certain features of the Site may not function fully.
We gather some information about the use of the Site automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the Site. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
How we secure your data
We take precautions to protect your information. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar of your web browser and by looking for “https” at the beginning of the address of the Site.
We use encryption to protect sensitive information transmitted online, and when your information is stored by us, we use computer systems with limited access in a secure environment. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
However, despite our efforts as described above, an absolute guarantee cannot be made against malicious or unauthorized use, theft, or destruction of your information.
If you have further questions about this policy or our privacy and security practices, please contact us at firstname.lastname@example.org